Contact Us - Shipping - Store Policy
PMU Jewelry is based out of the Los Angeles Jewelry District supplying Gold & Diamond jewelry. We are dedicated to providing the highest quality jewelry, fast and professional service.
655 N. Central Ave Suite 1700 Glendale CA 91203
100% Satisfaction Guarantee! Returns are available within 7 days of delivery date. Must be returned with all original accessories, paperwork, tags and gift boxes. Item must be in its original UNWORN condition and without any scratches, marks or blemishes. Refunds are subject to a 15% restocking fee plus the original shipping costs. Return shipping/handling costs is to be paid by buyers. Refunds take 3-5 business days to process.
ALL SHIPMENTS WILL BE VIA USPS PRIORITY MAIL UNLESS ALTERNATE SHIPPING METHOD IS SPECIFIED.
EXPEDITED AND OVERNIGHT SHIPPING AVAILABLE UPON REQUEST.
For your protection, we may require additional verification prior to shipment, such as ID and credit card verification. To ensure that your package is shipped out as soon as possible, please be sure that your billing and shipping address both match for credit card purchases and that your shipping address is confirmed if using Paypal as your payment method. Although we do allow for separate shipping/billing addresses, we require further verification (which may include but not limit to providing a photo ID) prior to shipping out the package. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Layaways require a minimum 10% deposit of the items total. Final payment must be made within 12 months, how you choose to pay for the item is at your discretion. Items are not shipped until paid in full. Any cancellations will result in a refund in the form of credit toward a future purchase.
Financing is not available at this time.